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Enterprises are reorganizing into distributed digital structures of people engagement, business and operations moving way from rigid process and workflow centric structures. Message-based people engagement through platforms like Slack is evolving into more immersive people engagement through emerging metaverse-like platforms. API-based sales subscription is replacing traditional sales in most product categories, evolving into DevOps-style revenue operations.
On the other hand, in a world of ransomware and nation-state adversaries, cyber-resilience at the business workflow and people collaboration level necessarily need to augment traditional network and tech-level SecOps.